Got my car back with more problems. Reviewed by Kick Ass on
2010-05-21T07:58:19Z
I brought my car in for a problem with the convertible top. Prior to brining the car in, I hadn't had any other trouble with it.
The mechanic called me to tell me that the repair for the top would be about $1,000. I declined work on it and he also asked me if I have had to jump my car any time recently, I told him I hadn't, he also asked if I had noticed any noise coming from my hood after I shut off the car. I told him I had not. He told me that my power steering pump was constantly draining the battery. He gave me an estimate of about $1,000 to fix that as well.
I declided all work on the vehicle and when I got there to pick up my car, the battery was dead. Now, I have to jump the car every single time I want to drive it and the car won't hold any charge whatsoever. Additionally, I can now hear a whirring when the car is shut off and it doesn't drive as well.
They were originally going to charge me about $266 for diagnostics but decided to charge me $133 instead.
Basically, I took the car in with a minor problem with the convertible top and I left with a car that doesn't work anymore.
I was told it was just coincidence that my power steering pump decided to go out at the exact same time that I brought in the car and was also told they didn't touch it or do anything to it.
But the basic fact is I paid $133 to pick up my car in much worse condition than when I dropped it off.
Pros: Clean
Cons: made it worse
All the right moves Reviewed by bartbarton on
2009-06-09T09:52:25Z
Great Hills Auto recently did a new engine in my '71 GMC truck. Their knowledge of classic cars is second to none. What I really like is that they are proactive in their approach. They know what works best and gave me several options based on my budget, as well as did repairs while the engine was out on items that were wearing, this saved me future repairs which would have cost much more. They also did a few minor things dirt cheap to get me on the road to keep in line with their original estimate. Ken and the other guys have a sophisticated knowledge of mechanics and I know I can trust these guys to do superior work on budget.
Great Hills Automotive...the rabbit's foot of auto service shops. Reviewed by BTQ14 on
2008-04-10T14:37:09Z
Finding an independent auto service repair shop you can trust is one of life?s great challenges and accomplishments.
More often than not you go through your existence and it never happens.
On the other hand, sometimes you get lucky.
I did.
I had been taking my F-150 for service all the way out to Munday Ford in Bastrop. Don?t get me wrong?they have a great service department out there?but?it?s, well, like out there. Way out there. In Bastrop. I needed something that wasn?t in another town.
I?d been seeing this place ? this Great Hills Automotive ? for years and decided on a whim to give ?em a shot with an oil change.
Sounds simple, right? It?s not?see, I use Mobil One exclusively. Have been forever. So, I bring my own oil when I come in for an oil change. I asked the owner ? Ken ? if that was OK. ?No problem?, he said. I liked him immediately. You?d be surprised at the number of places I?ve been that looked at me funny when I asked them that same question.
As I looked around the shop I noted it was scrupulously clean and had all the latest car magazines arranged neatly on a table. I also took in the fact that they had some incredibly cool classic cars in various states of restoration. I decided right then that if they can restore some fine old cars to perfection they could work on my vehicles.
Make a long story short this was over five years ago and I?ve been using them ever since. I know when I bring a vehicle in Ken and his crew will take good care of my F-150 and my Sienna minivan.
I trust them.
Like I said, I got lucky